Privacy Policy
Last Updated: January 2026
Haziel Home Care ("we," "us," or "our") operates the hazielhomecare.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including all related content, functionality, and services offered.
Please read this Privacy Policy carefully. By accessing and using hazielhomecare.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or signing up for services.
- Technical Data: IP address, browser type, operating system, referral source, and pages visited.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: How you interact with our site, including links clicked, time spent on pages, and affiliate offers engaged with.
2. How We Use Information
We use the information we collect for the following purposes:
- To deliver and improve our affiliate services and content quality.
- To track affiliate referrals and commissions from partner gambling operators (including Betfred).
- To conduct analytics and understand user behaviour on our site.
- To send promotional materials and updates (with your consent).
- To comply with legal obligations and prevent fraud.
- To respond to your inquiries and provide customer support.
3. Cookie Policy
Our site uses cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track user behaviour to improve our services.
- Affiliate Tracking Cookies: Monitor referrals to partner operators like Betfred.
- Marketing Cookies: Enable personalised advertising and promotional content.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality.
4. Third-Party Links
Our site contains links to third-party gambling operators and affiliate partners, including Betfred and other casinos. We do not control and are not responsible for the privacy practices of these external sites. We strongly encourage you to review their privacy policies before providing any personal information or engaging with their services. Your use of third-party sites is at your own risk and governed by their terms and policies.
5. Your Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured, portable format.
- Right to Object: Object to processing for direct marketing and other purposes.
- Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, contact us using the details in the Contact Us section below.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data is typically retained for 90 days to 1 year to facilitate commission settlements. You may request deletion of your data at any time, subject to legal and contractual obligations.
7. Contact Us
If you have questions, concerns, or wishes to exercise your data rights regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: hazielhomecare.co.uk
Jurisdiction: United Kingdom
We will respond to your request within 30 days of receipt. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.